Browser-based Audio Chat Experience Design.

Space is an audio widget that allows businesses to host live town halls, audio rooms right from within the browser. Businesses use it to drive Customer Success and generate leads by hosting live product demos, AMA's and fire side chats directly from a website. There is no need to send out meeting links or download anything.

Redesigning the entire experience of the widget and the web app.

 

Space was already one of the pioneers in the audio-only domain similar to Clubhouse. Based on user feedback and evolving business needs, the Company felt the user experience could be improved. We were roped in to do the UX overhaul and help them design a new feature - 1:1 Audio Chat.

 
 
Live Audio Room for Feature Discussion

Live Audio Rooms

The widget can be used to host live audio events like feature launches, fire-side chats, town halls, internal meetings, live product demos, etc. This feature allows businesses to increase engagement with their audience & the broader community.

 

The Widget

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.

 

1:1 Audio Chat

SaaS businesses and eCommerce stores utilize this feature to offer personalized customer service and support. Sales representatives can have calls with prospects right from the website without having to book meetings or download software.

 

Screenshare & Promotions

During live audio rooms, the host & participants can share screen with a click. What’s more, promotional ribbons can be shown to promote feature releases, products, etc - an innovative way to increase sales.

 
 

Pre-recorded Content

Live audio rooms can be recorded. Once the specific event is over, the sessions can be uploaded to the widget. This improves content engagement and is a sure-fire way to generate leads.

 

The Web-App Exprience

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

 

Whatever it is, the way you tell your story online can make all the difference.

Make it stand out.

Whatever it is, the way you tell your story online can make all the difference.

“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”

— Quote Source

Make it stand out.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”

— Quote Source

Make it stand out.

Whatever it is, the way you tell your story online can make all the difference.

The Design

Rationale

 

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Project Scope

 
  • User flow & customer journey

  • Wireframing (Lo-Fi & Hi-Fi)

  • User Experience Design

  • Product Design

  • User Interface Design

  • Widget UX/UI Design

  • Web App UX/UI Design

  • 1:1 Audio Chat Design

  • Rapid product iterations based on user feedback

Have a product idea?

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